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Privacy policy

Effective October 04, 2025

Preamble

This Privacy Policy sets out and informs you of the manner in which LifeMetrics collects, uses and protects the information that you may provide to us when using the website accessible at the following address: https://lifemetrics.fr/.

Please note that this policy may be modified or supplemented at any time by LifeMetrics, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In the event of modification, the date of update will be clearly indicated on this page. Such modifications are binding on the User as soon as they are posted online.

We therefore invite you to consult this policy regularly in order to remain informed of our privacy practices.

1. Data controller

The data controller is:
LifeMetrics, SAS
Head office: 7 rue de Tivoli, 57070 Metz, France
SIREN: 939 105 177
Contact: info@lifemetrics.fr - 03 92 09 09 79

2. Compliance with regulations

LifeMetrics undertakes to comply with applicable legislation on the protection of personal data, and in particular:

  • European Regulation n°2016/679 of April 27, 2016, known as the RGPD.

  • The amended French Data Protection Act of January 6, 1978

3. Information collected

You can browse our Site without providing any personal information.

However, in certain cases (contact forms, newsletter subscription, pharmacy suggestions), you may be asked to provide the following information:

  • Last name, first name

  • Email address

  • Phone number

  • Professional function

  • Pharmacy address (as part of suggestion form)

This data is strictly necessary for the purposes of the processing you have agreed to.

4. Purposes of processing

The personal data collected by LifeMetrics via its Site are used for the following purposes:

  • Respond to your request for information via the contact form

  • Send you scientific journals or documentation on our VitaScan device

  • Subscribe to our newsletter

  • Process a suggestion for a local pharmacy to contact

  • Ensure site security and measure traffic (via Google Analytics)

5. Shelf life

Data is kept only for the time required to process it, i.e. :

  • 3 years after last contact for prospecting data

  • 6 months maximum for cookies

  • Suggestion data: retained only as long as necessary to make contact, then deleted or anonymized.

6. Recipients of data

Only the following recipients may have access to your data:

  • The LifeMetrics in-house team

  • The technical service provider responsible for managing the site (under confidentiality agreement)

  • Site host: OVH (France)

No personal data is sold or passed on to third parties for commercial purposes.

7. Hosting

The site is hosted by :

OVH SAS
2 rue Kellermann - BP 80157 - 59053 Roubaix Cedex 1 - France
(RCS Lille Métropole 424 761 419)

 

8. User rights

In accordance with the RGPD, you have the following rights:

  • Right of access to your personal data

  • Right of rectification, updating or deletion

  • Right to object, in particular to the use of your data for prospecting purposes

  • Right to data portability

  • Right to restrict processing

  • Right to organize what happens to your data after your death

You can exercise your rights at any time by contacting us:

Response time: We undertake to respond within a maximum of one month from receipt of your request.

If you do not agree, you can lodge a complaint with the CNIL: www.cnil.fr

 

9. Cookies and tracers

Cookies may be installed on your terminal when you browse our site. You can consult our Cookie policy for more details.

Non-essential cookies are blocked by default, except with explicit consent, in accordance with CNIL recommendations.

10. Tools used
  • Consent tool: Complianz

  • Audience measurement: Google Analytics

  • Integrated video : YouTube

  • Advertising pixel : Facebook

  • Social networks: Redirect links

11. Subcontracting

We use a web service provider for site design and maintenance, and OVH for hosting. These partners are contractually bound to respect data confidentiality and security.

12. Treatment register

Due to the size and nature of our processing operations, we are not currently required to keep a data processing register.

Form sent

Thank you, your request has been taken into account!

We'll get back to you as soon as possible with our latest news and scientific data.

Form sent

Thank you, your request has been taken into account!

We'll get back to you as soon as possible by e-mail to let you know the nearest partner pharmacy equipped with our VitaScan service.

Form sent

Thank you, your request has been taken into account!

Our team will contact you shortly with a detailed presentation of our service.

Available soon

PodoScan check-up

Analysis of your support, posture and gait to understand the origin of your pain and improve your day-to-day comfort.